At Mobility 1st, we stand behind the quality and durability of our EasyFolds. Our warranty ensures that you can enjoy every EasyFold purchase. Whether it’s a minor repair or a major replacement, our service team is here to keep you moving with confidence.
3 year warranty
Covers main wheelchair or scooter frame.
1 year warranty
Coverage on Motors, Joysticks, and Control System (CPU).
6 month warranty
For Batteries & Cables.
90 day limited warranty
Coverage on the wearing parts, such as the rubber tires, panels, shrouds, arm rest padding, joystick button covers, joystick control knob.
30 day limited warranty
Covers soft goods, such as seat cushion and back rest padding, and storage bag.
Details About EasyFold Warranty
If you’re having trouble with your EasyFold or it has stopped working, please contact us right away so we can provide technical assistance to help you troubleshoot the issue.
If we can’t fix it over the phone, we’ll send you any replacement parts that are still under warranty. If a part isn’t covered, we’ll let you know before shipping.
We send replacement parts through Canada Post Courier.
Most parts are easy to replace, and you or a family member can usually handle the swap yourself. If you prefer professional help, you’re responsible for any service or labor fees.
Parts we replace under warranty come with a 90-day limited warranty.
Our warranty covers non-deliberate damage only. As consequence, it doesn’t cover normal wear and tear or any damage from improper use. Please note, the warranty is non-transferable.