Kendra's Mobility 1st Story

Wheelchair Service and Repair Review

In a powerful customer testimonial, Kendra, a service client with a Pride Powerchair, shares her remarkable experience with Mobility 1st. Her story is a testament to the company’s commitment to exceptional service, going above and beyond for every client.

Service That Goes the Extra Mile

Kendra’s loyalty to Mobility 1st stems from customer service. She recounts how the company serviced her first wheelchair, even though she purchased it from another store. This act of dedication speaks volumes about their customer-first approach. Whether she’s at home or on the road, Mobility 1st is always ready to help.

More Than a Store: A Family That Cares

At the heart of Mobility 1st is a team dedicated to customer happiness. Kendra praises the wonderful service and mentions that if a product is not in stock, Mobility 1st will go the extra mile to order it for you. This personal touch ensures that every customer’s needs are met with care and efficiency.

Why Choose Mobility 1st Service?

Trusted service backed by 20 Years of Experience serving the Canadian mobility community right here in the London area. We guarantee professional care for your mobility devices, no matter where you purchased them. Factory training prepares our Certified Technicians as true experts on the latest equipment.

A McLean

Thoroughly reccomend Leah in the cpap department. She is very professional, knowledgeable and patient with her customers.

D T

Outstanding service and advice from Mobility1st. We got swift delivery of our wheelchair and perfect preparation. Our worries were met with kindness and reassurances.

Robert Hull

Excellent service which comes from excellent product knowledge. Both were evident in our experience.

Chris Thompson

Great customer service and friendly knowledgeable staff that want to help you while not upselling you to things you don’t need.

Erin

Kelly was extremely helpful and walked me through my purchase for a travel wheelchair that is actually better than my ADP wheelchair. I am so incredibly impressed by the C lite and the speed in which Mobility 1st was able to get it to me. Thank you.

Trudi Czerwinski

We found customer service at Mobility 1st exceptional. We found ourselves needing to replace a damaged CPAP mask late on a Friday night. We were delighted to find that Mobility 1st actually has Saturday hours. We were over the moon to see that the unit we have been waiting for locally to arrive on back order was sitting on the shelf. Marion has been more than gracious and patient with my 89 year old father as we teach him how to use his new mask(s) and machine. We have been so impressed that when it came time for his walker upgrade we knew exactly where we would return. Lashimi (I apologize if I have spelled your name incorrectly) did not disappoint. Kind and patient, knowledgeable, no appointment necessary. Thank you very much. Definitely willing to recommend Mobility 1st to others, it is worth the drive!

Douglas Grantham

I purchased an Eclipse Medical Pioneer Trailmaster scooter through Robert McKinlay at Mobility First here in London Ontario. I really appreciate Robs assistance. Rob had to special order the colour's that I wanted, along with the accessories that I selected. On top of that, on the day that I picked it up, I added another accessory. Rob got it done for me! Of course, the first thing that I wanted to do, was to go for a cruise and go shopping at my favorite store. This beaty of a scooter performs exactly as specified. Lots of power and a long range. I'm 100 percent satisfied.

Bob Dodgson

I recently purchased a power wheelchair from Mobility 1st. Robin, president and co-owner , was a pleasure to work with. Because I physically could not go to the showroom, she came to my apartment to do an in-home assessment and also brought a trial wheelchair with her so that I could experience how one handled. She said that the power wheelchair that I chose would come in two weeks- I had it in my apartment in less than 2 weeks. She also arranged for a technician to come the day after delivery to make some adjustments to the seat and footrest to add to my comfort. The power wheelchair had a price which was discounted $1804 off the MSRP making it very reasonably priced. I was very pleased with the whole experience.

Helen Voisin

They were friendly and had the bath mat I needed.

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1-844-335-8631

1-844-335-8631

Customer Stories

Kendra’s Mobility 1st Story

Wheelchair Service and Repair Review

Service That Goes the Extra Mile

More Than a Store: A Family That Cares

Why Choose Mobility 1st Service?

Wheelchair Service and Repair Review

Service That Goes the Extra Mile

More Than a Store: A Family That Cares

Why Choose Mobility 1st Service?

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