Frequently asked questions
Everything you've always wanted to know about Softub but haven't had a chance to ask... yet
We’ve been manufacturing Softub spas since 1986, and some of our first tubs are still in customers’ back yards.
What that means to you …
You can count on a reliable spa, with a strong company to back it up. There are many Softub spas still in operation after over 20 years of service.
Mobility 1st Ltd. is the authorized dealer for Softub in Southern Ontario. The manufacturing facility is located in Sudbury, Ontario.
What that means to you …
If you ever need accessories, parts, service, or answers – no matter where you live – we’re available nearby.
No, they are not inflatable. They are made of patented Polybond™ high denisty, closed cell foam that is extremely strong, yet lightweight.
What that means to you …
You’ll love the flexible comfort and be able to easily move your tub, inside or outside, without any help.
The vinyl is a marine-grade product that is designed to withstand the harshest climates and sun.
What that means to you …
That means with simple, routine care, you can expect to get many years of service, indoors or out.
That means you won’t see a huge jump in your electric bill, as with the 220v hard tubs.
What that means to you …
That means with simple, routine care, you can expect to get many years of service, indoors or out.
With our revolutionary heat recovery system, which uses the heat created by the pump motor to heat the water.
What that means to you …
You will have operating costs that are a fraction of the cost of a hard tub, a reduction in service problems, and an extension of the life of the motor, since our system helps keep it cool.
Our thermostat can be set as high as 104 degrees Fahrenheit, the same as all hot tubs.
What that means to you …
No matter what temperature you select, your Softub is ready for you whenever you’re ready to relax.
We have water treatment kits that fully explain the treatment process. To make maintenance as simple as possible, we also have a patented, fully automatic, ozone injection system that significantly reduces the amount of chemicals needed to keep your tub clean and sanitary.
What that means to you …
That means it takes less time-and less money out of your pocket – to keep your tub sparkling clean.
A 220 gallon Softub spa weighs 1,972 pounds, including the HydroMate and lid.
What that means to you …
You can put your tub on nearly any deck. Check with your builder, but most new decks can easily support a Softub spa and a few of your friends.
The great news is that all you need is a level surface and a standard 120V 15A electric outlet.
What that means to you …
Unlike hard tubs, you will not be burdened with pouring a concrete pad, expensive 220V wiring and possibly a crane.
No
What that means to you …
Although almost all hard tubs do require expensive electrical work to install, a Softub spa is designed for anyone to install on their own, as it plugs into a standard 115V 15A outlet. And, with our SmartChip™, you never have to worry about power surges or brown-outs damaging your spa.