Service Department

Ensure the lifespan of your mobility equipment with our expert service. Mobility 1st’s certified team handles all brands, offering everything from routine maintenance to complex repairs.

Equipment Repairs

Repair services cover wheelchairs, mobility scooters, lifts, and other mobility devices. The service department handles equipment from any manufacturer, no matter where you purchased it.

Preventive Maintenance

Regular tune-ups and maintenance keep your equipment running smoothly. We perform safety checks and adjustments to extend its lifespan and ensure better performance.

In-Home Service

Convenience matters – that’s why we bring service to you! Service calls are available throughout the London area. A mobile van arrives equipped with tools for on-site repairs and maintenance.

Why Choose Mobility 1st Service?

Trusted service backed by 20 Years of Experience serving the Canadian mobility community right here in the London area. We guarantee professional care for your mobility devices, no matter where you purchased them. Factory training prepares our Certified Technicians as true experts on the latest equipment.

Need something specific? The service team provides Custom Modifications for personalized upgrades and enhanced functionality. And when it comes to Parts & Accessories, we carry inventory for all major brands and can quickly source anything else you might need.

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Schedule Your Service Today

Ready to get your mobility equipment serviced? Contact us now to book your appointment or get a quote.

What You’ll Get:

Transparent Pricing: No hidden fees. Our team provides detailed estimates before any work begins.

Respectful Care: Staff understands how important your mobility equipment is to your independence and quality of life. This understanding guides everything we do.

Ongoing Support: A relationship with us doesn’t end when the repair is complete. Count on us for long-term support and continued assistance.

With over 20 years of service, you can trust that your service concerns will be dealt by specialists!

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A McLean

Thoroughly reccomend Leah in the cpap department. She is very professional, knowledgeable and patient with her customers.

D T

Outstanding service and advice from Mobility1st. We got swift delivery of our wheelchair and perfect preparation. Our worries were met with kindness and reassurances.

Robert Hull

Excellent service which comes from excellent product knowledge. Both were evident in our experience.

Chris Thompson

Great customer service and friendly knowledgeable staff that want to help you while not upselling you to things you don’t need.

Erin

Kelly was extremely helpful and walked me through my purchase for a travel wheelchair that is actually better than my ADP wheelchair. I am so incredibly impressed by the C lite and the speed in which Mobility 1st was able to get it to me. Thank you.

Trudi Czerwinski

We found customer service at Mobility 1st exceptional. We found ourselves needing to replace a damaged CPAP mask late on a Friday night. We were delighted to find that Mobility 1st actually has Saturday hours. We were over the moon to see that the unit we have been waiting for locally to arrive on back order was sitting on the shelf. Marion has been more than gracious and patient with my 89 year old father as we teach him how to use his new mask(s) and machine. We have been so impressed that when it came time for his walker upgrade we knew exactly where we would return. Lashimi (I apologize if I have spelled your name incorrectly) did not disappoint. Kind and patient, knowledgeable, no appointment necessary. Thank you very much. Definitely willing to recommend Mobility 1st to others, it is worth the drive!

Douglas Grantham

I purchased an Eclipse Medical Pioneer Trailmaster scooter through Robert McKinlay at Mobility First here in London Ontario. I really appreciate Robs assistance. Rob had to special order the colour's that I wanted, along with the accessories that I selected. On top of that, on the day that I picked it up, I added another accessory. Rob got it done for me! Of course, the first thing that I wanted to do, was to go for a cruise and go shopping at my favorite store. This beaty of a scooter performs exactly as specified. Lots of power and a long range. I'm 100 percent satisfied.

Bob Dodgson

I recently purchased a power wheelchair from Mobility 1st. Robin, president and co-owner , was a pleasure to work with. Because I physically could not go to the showroom, she came to my apartment to do an in-home assessment and also brought a trial wheelchair with her so that I could experience how one handled. She said that the power wheelchair that I chose would come in two weeks- I had it in my apartment in less than 2 weeks. She also arranged for a technician to come the day after delivery to make some adjustments to the seat and footrest to add to my comfort. The power wheelchair had a price which was discounted $1804 off the MSRP making it very reasonably priced. I was very pleased with the whole experience.

Helen Voisin

They were friendly and had the bath mat I needed.

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1-844-335-8631

1-844-335-8631

🍁Available for South Western Ontario only🍁

Mobility Equipment Service

Professional repair and tune up services for your mobility equipment needs!